The KFC is known as Kentucky Fried Chicken. KFC restaurant is famous for fast food that is fried chicken. It is American restaurant which headquarters are in Louisville, Kentucky.
After McDonald’s chain of restaurant KFC having its chain of restaurant all over the world. According to survey conduct in December 2018, about 136 countries having KFC restaurant. In which 22,621 branches are located all over the world.
They conduct the feedback survey to get opinion and experience about the KFC from the customers.
History of KFC is as follows
Colonel Harland Sanders is the founder of KFC. Approximately 89 years ago KFC was started. The exact date of staring KFC is March20,1930 which was located in North Corbin, Kentucky. First franchise of KFC is located at Salt Lake City in Utah which established in year 1952 means about 67 years ago.
Before starting the KFC restaurant Harland Kentucky had small restaurant on roadside in Corbin, Kentucky in which he sold fried chicken.
The CEO and President of KFC is Tony Lowings. COO is Monica Rothgery, CMO is Chaterine Tan and CCO is Staci Rawls. All are the key people of KFC.
The food that you can get from KFC is fried chicken, French fries, chicken sandwich, salads, soft drinks, wraps, breakfast, krushers, etc.
Procedure of KFC survey
Kentucky Fried Chicken conducts the feedback survey in all restaurants. This is customer satisfaction survey so that any customer who visits the Kentucky Fried Chicken restaurant can take part in it.
The aim of the survey is getting feedback from the customers. If you want to participate in Kentucky Fried Chicken feedback survey then you have to follow the procedure.
First of all you have to purchase any item or product from KFC restaurant near to you so that you get KFC receipt. Do not forget to take receipt because receipt is most important for the further process of feedback.
Then after getting visit you have to visit the standard website of KFC. After that you have to fill all information that is ask to you which is located on your receipt. There were one code of 17 digit survey code is available on your receipt so that you have to enter this in your form. and fill other information like date of visit, time of visit, branch of visit, etc.
After filling all this information you have to select on start button which is on your screen. Like this way your survey will start.
After starting the survey they will ask you many questions about your experience. Question will ask you, are not so hard it is basic questions that are your comment about the food, your experience after visiting the restaurant, your feedback, your complaints about the food or services, etc. so that you have to answer loyally to the all questions.
After giving answers to all questions you have to comment about the restaurant food as well as services in the comment box. Also you can give suggestion to KFC, if any. You can write complaints about the restaurant so that we try to improve them.
After filling all the data you have to fill your contact details that are your address, your contact number, etc. after giving all feedback you will get one validation code on your screen. From this validation code you can get free coupons of KFC, so that you get offers on food that you buy.
The validation code is only for seven days. It means you should use this code within 7 days otherwise, code will be expired. And you will not able to take benefit of this code as well as feedback survey.
Rules and requirements of KFC survey are as follows
It is not necessary that only purchasers can enter in the survey or win the survey. Anybody can able to take part in this survey. But if you want to participate in this survey then you should have citizenship of United States of America.
The participants who have visited the KFC restaurant must have receipt with 17 digit code. It will be useful for filling feedback form.
After that a person who wants to participate in the KFC feedback survey should have their age 18 years completed. Participant should have basic knowledge about Spanish or English language. Because you have to give the feedback using this language. Make sure that language which is selected by you is comfortable to you.
As this is online procedure of giving feedback so that participants have their own mobile phone, computer or laptop, with internet access. You must have your own contact number so that by using this you can give feedback. One mobile numbers is valid for only one participant. Other participant cannot able to use the mobile number that have used already by other participant.
After completing survey you will get one coupon and code which has validity about 14 days only. So that you should use this code within 14 days. It will not take into account after 14 days.
The person who is worker in KFC restaurant or the person who is employ of the KFC restaurant cannot eligible to take part in feedback survey. Also the customer whose family member is worker or employ of KFC also cannot able to take part in KFC feedback survey.
Terms and conditions are applied on coupon which you get after filling the feedback form. so that you have to follow all terms and conditions that applied on the coupon.
Purpose of KFC feedback survey is as follows
Customer feedback about KFC restaurant is the main purpose behind the conducting this survey. KFC survey gives more priority to the feedback of customer and experience that they share about the restaurant.
Conclusion
In survey we get to know any complaints of customers with respect to our meal or our services. So that restaurant can solve the problems if any and improve the services according to customer feedback. So that our business also will increase.