The main motive of the company is to keep in touch with the customers and get feedback from the customer. Sonic is starting the survey for customer satisfaction therefore it gives the name as talktosonic.
This survey is free of charge. Customer share their opinion about the sonic from talktosonic and get the rewards from the sonic. Customer participate in survey and get sonic soda free.
History of sonic:
Sonic is the American food company. Troy smith is the founder of sonic. In 18th June 1953 the sonic was founded. There are more than 3000 stores are in US. It is in top 50 restaurant in nation. More than 1000 employees work in sonic.
Everyday new customer is joined with the sonic. Sonic keep relation with their customers. Sonic provide a good service. So, customer is happy with performance of sonic.
Steps for survey:
There are some steps to participate in survey. So, from this we participate in survey and get rewards from them. Following steps are considered for participate in survey.
- Open the website of the talktosonic.
- Select language either the English or Spanish. Then you get receipt.
- After getting receipt enter the code from the receipt.
- Then they will ask you the questions related to experience in sonic then we give the satisfactorily answers.
- After giving answer you will get free reward.
So, it is the procedure that followed by the customer. from the steps we get the free reward and get sonic soda free. It is very important to clear all this process step by steps. from this process company gets feedback and try to improve the service.
About the free reward:
After completing the survey procedure, we get the free coupon. This coupon is used for drink sonic soda on next visit. So, this getting when then you complete the survey. This coupon is valid up to 60 days.
If the coupon is lost then you won’t get free reward so, be careful with your coupon. If you forgot your coupon then also you won’t able to get free reward.
Rules and regulation of sonic:
There are some rules and regulation of any organization. Rules are used to know about the performance of company. There are some rules are followed by customer. following are the rules for survey:
- It is the online survey therefore need of internet connection.
- The age is more than 18 years. Because the feedback from the customer is most important. Customer feedback helps to improve their service.
- The last receipt is required for participate in survey.
- There is the code in receipt it is required for survey.
- The receipt is valid up to 14 days.
- The English and Spanish language is required for the survey.
- One receipt is use only for one survey.
These rules are used for complete the survey process. Customer must be followed the rules of survey. Rules are very important for customer. because on that basis the customer gives the feedback
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from above study we know that customer is so important for any organization. We improve the service with respect to the customer satisfaction. If the customer is satisfy then the business goes on increasing and automatically customers are increasing and get more profit in business.